![]() ![]() Microsoft 365 spam protection might be set to block automatic forwards for your organization. Note: You may need to take an additional step if you're receiving bounce messages after setting up the forwarding here. That will do it - head back into Help Scout to see your emails in your mailbox! Next steps: Set up SPF and DKIM to allow Help Scout servers to send email on your behalf, or set up Custom SMTP to have your email sent from Microsoft 365's servers. Click Save at the bottom of this screen then close the menu by clicking the x in the top right corner. We recommend also checking Keep a copy of forwarded messages as an archive. Click Enable forwarding and paste in your Help Scout email address. If you're not able to log in there, check with your email administrator to find out the address for your OWA login page.Ĭlick on the gear icon in the upper right-hand corner, then View all Outlook settings at the bottom of that menu.Ĭhoose Mail, then Forwarding. ![]() Log in to your Microsoft 365 Outlook Web Access as your custom email address. This article will walk you through forwarding email from Outlook Web Access on Microsoft 365 (formerly known as Office 365), also known as OWA, to your Help Scout Mailbox.įirst things first: Make sure you have followed the first steps in Connect Your Custom Address and you have your Help Scout Mailbox Address ready. You can simply add the field or choose the BCC recipient, which automatically inserts the field.Forward From Microsoft 365 Outlook Web Access (OWA) You can include a BCC in an Outlook email on Windows in two different ways. Or, you might email a complaint to a company and BCC your spouse, so they have a record of the message without displaying their email address to the company. For example, you might decide to BCC your supervisor so they can see a message without alerting your coworker, who is the key recipient. RELATED: What BCC Is, and Why You're a Terrible Person If You Don't Use It ![]() However, the other recipients won’t see the email addresses of those entered in this field. How to Blind Copy in Outlook on Android, iPhone, and iPadīlind carbon copy (BCC) allows you to send a copy of an email to the recipient(s) you enter in the BCC field. How to Add a Blind Carbon Copy in Outlook on the Web ![]()
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